After identifying the critical steps in your experience, it is important for accuracy that you impose some constraints on your /wiki/spaces/LEXICON/pages/1302430081, including transitions between steps and ending the flow. The following table summarizes the flow definition conditions.
Termination condition | Description | Available in |
|---|---|---|
Start flow | Define as a filter. If the actor is not already in a flow, and they have an event that matches this filter, start the flow. | Flow step definition |
Transition from step | Define as a filter. If an actor has an event that matches this filter while in the target step, transition to this step. | Flow step definition |
End flow before | Define as a filter. If an actor is in a flow and has an event that matches this filter, end the flow on the previous event, excluding the event that matches this filter. | Flow step definition, global |
End flow after | Define as a filter. If an actor is in a flow and has an event that matches this filter, end the flow on this event, including this event. | Flow step definition, global |
End flow from inactivity | Define as a time interval. If an actor is in a flow and does not produce events for the defined time duration, end the flow on the most recent event. If you define an inactivity timeout both globally and on a flow step definition, the flow step definition takes precedence on the flow step. | Flow step definition, global |
End flow from max total time | Define as a time interval. If an actor is in a flow for longer than this interval, end the flow on the most recent event. If you define both an inactivity condition and a max total time condition, the max total time condition takes precedence. | Global |
End flow before, End flow after, and End flow from inactivity are available as a global rule for convenience. Adding one of these conditions as a global rule is equivalent to defining that rule in every step in the flow.
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An acquisition flow can track how anonymous users eventually create an account.
An activation flow might start on account creation and track user behaviors in a freemium experience before they upgrade to a paid subscription.
A retention flow might start on an upgrade event and track changes in their behaviors until they churn.
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For more information
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