Page Comparison

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1. Create a flow, or edit an existing flow.

2. In the step after the one you want to make optional, add two or more rules to transition from the previous steps.

   1. Add a rule to transition from the previous step, as usual for a basic flow.

   2. In the same step definition, add another rule. This second rule should be a transition from two steps back.
      For example, in a three-step flow where step 2 is optional, create two transition rules in step 3: (1) transition from step 2 and (2) transition from step 1.

3. Complete the flow definition.

Here is an example flow with an optional second step:

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For more information about flow transition rules, see Understand flow definition conditions.